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Monday, January 30, 2017

TECHNOLOGY CLAIMS ANOTHER VICTIM

BRYCE ON TECHNOLOGY

- Farewell to the "Greatest Show on Earth."

(Click for AUDIO VERSION)
To use this segment in a Radio broadcast or Podcast, send TIM a request.

It was recently announced the legendary Ringling Brothers and Barnum & Bailey Circus, "The Greatest Show on Earth," would be closing in May 2017. To fans of the circus, the news was devastating as it had become an institution after 145 years of operation. Like so many families, I took my children to see the circus at a young age. They were fascinated by the trained elephants, tigers, horses, and various other animal acts. The trapeze performers and high-wire acts were also a favorite.

My daughter particularly enjoyed "King Tusk," a massive elephant, and the animal trainer Gunther Gebel-Williams. My son was more interested in the clowns and their shenanigans. The acts and names of the performers changed over the years, but the excitement of the circus seemed to go on unabated, until recently.

In a letter recently posted to the Ringling web site, Kenneth Feld, the Chairman and CEO of Feld Entertainment, the producer of the circus, broke the news to the public. Last year, the circus removed the elephant acts due, in large part, to animal rights activists who thought the animals were being mistreated. With the elephants gone, the circus started to diminish. To make matters worse, the attitudes of youth today are changing in terms of entertainment. They are now more imbued with the Internet and computer games than watching live performances, thus causing the death knell of the circus and other forms of live entertainment.

The average price for a ticket was affordable for families, but couldn't sustain a traveling circus. Ticket prices were much less than Cirque du Soleil which are staged in fixed indoor venues, such as in Las Vegas, Orlando, and New York.

The passing of the circus into memory is another indicator of how technology affects the human spirit. It is sad to think that in the not too distant future, the only way we will be able to experience a circus will be through virtual reality glasses.

Another symptom of technology's influence is in the area of shopping. Year after year, on-line shopping is said to be making great strides against shopping malls, particularly at holiday time. Unlike retailers in a mall, who have the overhead of renting space and paying for utilities and on-site personnel, on-line shopping has none of these concerns and, as such, can offer products more cheaply. The only time mall retailers have the advantage is when it is necessary to "touch and feel" a product, such as when selecting furniture, a major appliance, and automobiles. Even here though, on-line shopping is being strongly embraced by young people trained in the use of the Internet. If they do not like the product, they simply return it for a refund. Here again, we are losing the personal touch, our sense of customer service and basic salesmanship.

There are trade-offs for the extended use of technology; it may be useful to expedite a sales order or transaction, but at what price? The care of the customer? Or how about the decimation of an old institution such as the circus, where children of all ages sat and marveled at the abilities of man and beast? I, for one, will miss it greatly.

By the way, the Ringling Brothers and Barnum & Bailey circus will conclude its tour at the Nassau Veterans Memorial Coliseum in Uniondale, NY, on May 21, 2017. Be sure to see it before it fades away into memory.

Also published with The Huffington Post.

Keep the Faith!

Note: All trademarks both marked and unmarked belong to their respective companies.

Tim Bryce is a writer and the Managing Director of M&JB Investment Company (M&JB) of Palm Harbor, Florida and has over 40 years of experience in the management consulting field. He can be reached at timb001@phmainstreet.com

For Tim's columns, see:   timbryce.com

Like the article? TELL A FRIEND.

Copyright © 2017 by Tim Bryce. All rights reserved.

Also read Tim's columns in the THE HUFFINGTON POST

NEXT UP:  WHAT HAPPENED TO THE TRAVEL EXPENSE REPORT? - Are your employees abusing travel expenses?

LAST TIME:  FACING REALITY - People plain and simply don't want to know it.

Listen to Tim on News Talk Florida (WWBA 820 AM), WZIG-FM (104.1) in Palm Harbor,FL; KIT-AM (1280) in Yakima, Washington "The Morning News" with hosts Dave Ettl & Lance Tormey (weekdays. 6:00-9:00am Pacific). Or tune-in to Tim's channel on YouTube. Click for TIM'S LIBRARY OF AUDIO CLIPS.

Friday, January 27, 2017

FACING REALITY

BRYCE ON BUSINESS

- People plain and simply don't want to know it.

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To use this segment in a Radio broadcast or Podcast, send TIM a request.

Telling the truth has gotten me into a lot of trouble on more than one occasion over the years, both personally and professionally. So much so that I have come to the conclusion that people plain and simply don't want to know it. For starters, it's hard to know when someone is telling the truth. A lot depends on the integrity of the person telling us something, coupled with our ability to apply logic. Erroneous results occur when we are being misled and don't use our heads which is why people act more on perceptions as opposed to reality (which is what politicians running for office count on).

Facing reality can be a daunting task as it can be rather unpleasant. As a result, people retreat into a make-believe world or yearn for a bygone era. Let me give you an example, not long ago I took some time off to do some fly fishing in the mountains of North Carolina. The area I visited seemed to be somewhat depressed and I discussed it with a friend who had moved to the area. At one time, the area was well known as a prominent furniture maker and tobacco grower. But as foreign competition proliferated in the 1980's and 1990's, at a fraction of the cost of what the North Carolinians offered, companies closed their doors. Since the passage of the Federal Tobacco Quota Buyout in October 2004, North Carolina's tobacco industry has been in a "transition" period, meaning tobacco production has sharply diminished in the area, if not disappeared altogether. All of this has given rise to unemployment, government subsidies, and a general bewilderment by the populace as to what to do next.

There are those still yearning for furniture work, but cannot seem to come to grips with the fact that the ship has sailed. Because of the natural beauty of the area, including mountains, streams, hunting and fishing, and gemstones, some would like to develop the area for tourism. Alas, this is pooh-poohed by the locals who are easily alarmed by outsiders and their perceived sinful ways. Instead, the residents have elected to simply do nothing and allow themselves to stagnate in a state of analysis paralysis. You can readily see the effect it is having on the natives as there is no hustle, no service, no nothing, just a defeatist attitude, all because they refuse to face reality.

I'm sure we have all seen instances of this throughout the country, if not in our very neighborhoods; people who are simply unwilling to recognize the truth and deal with reality; people who are unwilling to upset the status quo even at the expense of its demise. There is a scene in the movie "Men in Black" which sums it up for me; in it, Will Smith's character ("Jay") questions why the world doesn't know about aliens living on Earth, "People are smart, they can handle it."

To which, Tommy Lee Jones ("Kay") replies, "A person is smart. People are dumb, panicky dangerous animals and you know it. Fifteen hundred years ago everybody knew the Earth was the center of the universe. Five hundred years ago, everybody knew the Earth was flat, and fifteen minutes ago, you knew that humans were alone on this planet. Imagine what you'll know tomorrow."
Imagine where we'll be if we don't face reality; maybe somewhere in North Carolina.

Also published with The Huffington Post.

Keep the Faith!

Note: All trademarks both marked and unmarked belong to their respective companies.

Tim Bryce is a writer and the Managing Director of M&JB Investment Company (M&JB) of Palm Harbor, Florida and has over 40 years of experience in the management consulting field. He can be reached at timb001@phmainstreet.com

For Tim's columns, see:   timbryce.com

Like the article? TELL A FRIEND.

Copyright © 2017 by Tim Bryce. All rights reserved.

Also read Tim's columns in the THE HUFFINGTON POST

NEXT UP:  TECHNOLOGY CLAIMS ANOTHER VICTIM - Farewell to the "Greatest Show on Earth."

LAST TIME:  A SENSE OF BUSINESS OPTIMISM- Is a go-go era in the offing?

Listen to Tim on News Talk Florida (WWBA 820 AM), WZIG-FM (104.1) in Palm Harbor,FL; KIT-AM (1280) in Yakima, Washington "The Morning News" with hosts Dave Ettl & Lance Tormey (weekdays. 6:00-9:00am Pacific). Or tune-in to Tim's channel on YouTube. Click for TIM'S LIBRARY OF AUDIO CLIPS.

Wednesday, January 25, 2017

A SENSE OF BUSINESS OPTIMISM

BRYCE ON BUSINESS

- Is a go-go era in the offing?

(Click for AUDIO VERSION)
To use this segment in a Radio broadcast or Podcast, send TIM a request.

During President-Elect Trump's news conference held January 11th in New York, he made the observation there is a new sense of business optimism in the country. He pointed at the news regarding Fiat Chrysler and Ford building new plants here in the United States as opposed to Mexico. News reports regarding companies such as Carrier, who will remain in Indiana, is also welcomed as are other reports of companies returning home.

In all likelihood, Trump was pleased with the recent Bloomberg report, "U.S. Small-Business Optimism Index Surges by Most Since 1980." The report notes a significant index jump as reported by The National Federation of Independent Business's. The NFIB reported respondents to the survey expect better business conditions in the next six months as the Trump era begins.

The Bloomberg report is re-enforced by another study recently produced by Gallup reporting a new high in people optimistic about the potential for good jobs in the United States, the highest in 15 years of Gallop polling.

Most of this appears to be a result of the election of Donald Trump and his "Big Stick" approach encouraging businesses to stay in this country. Even before his election, he took steps to reach out to businesses and encourage them to stay while promising new economic policies are in the offing. It is no small wonder this is trickling down to the American people who are beginning to regain confidence in business.

Another area of change is in "Right to Work" legislation where Kentucky recently became the 27th state to adopt such legislation. Other states include: Alabama, Arizona, Arkansas, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Louisiana, Michigan, Mississippi, Nebraska, Nevada, North Carolina, North Dakota, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, West Virginia, Wisconsin, and Wyoming. Because states such as Kentucky, Michigan, and Wisconsin recently enacted such legislation, it may very well influence other Midwest states such as Ohio, Pennsylvania, Illinois, and Missouri.

"Right-to-work" laws are highly controversial as they are perceived as a threat to labor unions. Back in 2012, when Michigan became the 24th state to adopt it, the "Wall Street Journal" claimed that "between 1980 and 2011, total employment in right-to-work states grew by 71%, while employment in non-right-to-work states grew 32%." They went on to report, "Since 2001, right-to-work states added 3.5% more jobs, while other states decreased by 2.6%. Similarly, inflation-adjusted compensation grew 12% in right-to-work states, but just 3% in the others."

It should therefore come as no surprise that "right-to-work" legislation is gaining momentum. A 2016 survey by Rasmussen reported, "One-in-three Americans say they have been a member of a labor union at some point in their lives. But while 44% view unions favorably, 45% share an unfavorable opinion of them." They went on to report, "A sizable majority of voters believes labor leaders are out of touch with their rank-and-file membership. Fifty percent (50%) think labor unions have too much political influence."

On the campaign trail, Donald Trump adopted the motto, "Buy American, Hire American," and the message appears to be embraced by the country. Whereas it was originally thought Mr. Trump's lack of political experience was a liability, now it appears his business acumen has become an important asset in reinvigorating the economy and jobs. He seems to be the first president in a long time who knows how to aggressively kick start the country's economy, and in the process, the country is gaining confidence. If he is able to follow through with his promises on such things as trade and taxes, America could very well be on the verge of a go-go era in business and once again become a dynamo. At least, that is what the American people seem to believe.

Also published with The Huffington Post.

Keep the Faith!

Note: All trademarks both marked and unmarked belong to their respective companies.

Tim Bryce is a writer and the Managing Director of M&JB Investment Company (M&JB) of Palm Harbor, Florida and has over 40 years of experience in the management consulting field. He can be reached at timb001@phmainstreet.com

For Tim's columns, see:   timbryce.com

Like the article? TELL A FRIEND.

Copyright © 2017 by Tim Bryce. All rights reserved.

Also read Tim's columns in the THE HUFFINGTON POST

NEXT UP:  FACING REALITY - People plain and simply don't want to know it.

LAST TIME:  THINKING IN 360 DEGREES - Getting the big picture.

Listen to Tim on News Talk Florida (WWBA 820 AM), WZIG-FM (104.1) in Palm Harbor,FL; KIT-AM (1280) in Yakima, Washington "The Morning News" with hosts Dave Ettl & Lance Tormey (weekdays. 6:00-9:00am Pacific). Or tune-in to Tim's channel on YouTube. Click for TIM'S LIBRARY OF AUDIO CLIPS.

Monday, January 23, 2017

THINKING IN 360 DEGREES

BRYCE ON MANAGEMENT

- Getting the big picture.

(Click for AUDIO VERSION)
To use this segment in a Radio broadcast or Podcast, send TIM a request.

My company has been doing business in Japan since the mid-1970's. We have enjoyed the experience and have marveled at how Japanese businessmen act and think. For example, it is very important for the Japanese to reach a group consensus on major decisions (an inherent part of the concept of Theory Z). By doing so, they solicit the input from all of the workers before making a decision (a bottom-up type of approach). As an American, I found this to be radically different than the western world's top-down micromanagement approach. The Japanese approach may make for a longer sales cycle, but it simplifies implementation (after all, everyone has agreed to the decision).

As the Japanese work through a problem they tend to look at it from every angle or as they refer to it as thinking in "360 degrees." This is a much wider perspective than what you typically find in western companies. Whereas the Japanese tend to think in terms of 360 Degrees, Americans tend to suffer from tunnel-vision, meaning they become overly concerned with a single piece of the puzzle. Maybe this is because the western world is somewhat territorial in nature. We become so obsessed with our piece of the pie we tend to overlook the entire dish.

I think a lot of this has to do with our conditioning. Whereas the Japanese are taught at an early age the importance of teamwork and cooperation, Americans are taught to be individualistic and competitive. No wonder Japanese think of the bigger picture while Americans tend to build and fight over their little fiefdoms.

Over the years I have learned that larger and more complex projects require teamwork, communications and cooperation. Maybe it is because of our natural aversion to cooperate, and not to think in terms of 360 degrees, that we have difficulty conquering anything of substance in this country anymore. This may be a major factor why we no longer think big and are content doing small things.

Keep the Faith!

Note: All trademarks both marked and unmarked belong to their respective companies.

Tim Bryce is a writer and the Managing Director of M&JB Investment Company (M&JB) of Palm Harbor, Florida and has over 40 years of experience in the management consulting field. He can be reached at timb001@phmainstreet.com

For Tim's columns, see:   timbryce.com

Like the article? TELL A FRIEND.

Copyright © 2017 by Tim Bryce. All rights reserved.

Also read Tim's columns in the THE HUFFINGTON POST

NEXT UP:  A SENSE OF BUSINESS OPTIMISM - Is a go-go era in the offing?

LAST TIME:  WHAT I LEARNED ABOUT THE PRESS - Dealing with an irresponsible press.

Listen to Tim on News Talk Florida (WWBA 820 AM), WZIG-FM (104.1) in Palm Harbor,FL; KIT-AM (1280) in Yakima, Washington "The Morning News" with hosts Dave Ettl & Lance Tormey (weekdays. 6:00-9:00am Pacific). Or tune-in to Tim's channel on YouTube.

Friday, January 20, 2017

WHAT I LEARNED ABOUT THE PRESS

BRYCE ON THE NEWS MEDIA

- Dealing with an irresponsible press.

(Click for AUDIO VERSION)
To use this segment in a Radio broadcast or Podcast, send TIM a request.

In 2016 I attended three Trump rallies as a member of the press corps. Frankly, it was an eye opening experience for me. At the beginning of each rally, there was an Invocation and a Pledge of Allegiance to the flag. Few reporters stood up to observe either which I personally found embarrassing. I also noticed the printed press had their columns written before Mr. Trump took the podium. This caused me to question their objectivity as they were more interested in what they wrote as opposed to what Mr. Trump actually said.

From all this, I discovered the news media is a cut-throat business that is more concerned with beating the competition as opposed to reporting the facts. Yet, there is a sense of fraternity among the members of the press. If you attack one, you are attacking them all, and they are quick to come to the defense of each other. When Trump supporters chanted, "CNN sucks, CNN sucks...", most of the press corps took offense and looked at the crowd with disdain.

From this, I have discovered the press possesses an incestuous relationship, you are either in or you're out. You either play ball with their sense of politics or face exclusion. This makes them very cliquish and difficult to get to know.

Those members of the press I talked with during the rallies seemed very insecure about their station in life. I found most to be pseudo-intellectuals. They may be excellent wordsmiths, but shallow in terms of original thinking and debate.

Today we are hearing a lot about "fake news," where stories are dreamt up and lack substance. I'm not sure I like the word "fake" as I tend to see such reporting as "fallacious" or "erroneous." They will quote someone like Mr. Trump, spin it, and report it to the public as if it were gospel to a gullible public. In other words, there is no such things as ethics among the press. It is considered perfectly acceptable to report a story incorrectly, and be slow in issuing a correction, if at all. Further, the reporter is rarely reprimanded properly.

So, what can be done? In Mr. Trump's case, he will continue to circumvent the press completely and communicate directly to the American people via social media before the news media has a chance to garble the message. Of course, they will continue to protest Mr. Trump's tweets, but he should be allowed to clarify his side of the story.

As to ethics, I still believe in prohibiting the issue of press passes or granting interviews to anyone who does not possess press credentials from The Constitution First Amendment Press Association (CFAPA). This pledge is a sort of hippocratic oath as applied to journalists. The CFAPA pledge means they will conform to ethical standards.

As an aside, I still like the idea of putting the press corps outside the White House on park benches until they learn to report the news responsibly.

Also published with The Huffington Post.

Keep the Faith!

Note: All trademarks both marked and unmarked belong to their respective companies.

Tim Bryce is a writer and the Managing Director of M&JB Investment Company (M&JB) of Palm Harbor, Florida and has over 40 years of experience in the management consulting field. He can be reached at timb001@phmainstreet.com

For Tim's columns, see:   timbryce.com

Like the article? TELL A FRIEND.

Copyright © 2017 by Tim Bryce. All rights reserved.

Also read Tim's columns in the THE HUFFINGTON POST

NEXT UP:  THINKING IN 360 DEGREES - Getting the big picture.

LAST TIME:  TRUMP'S INAUGURAL ADDRESS: WHAT WE NEED TO HEAR - What should his speech include?

Listen to Tim on News Talk Florida (WWBA 820 AM), WZIG-FM (104.1) in Palm Harbor,FL; KIT-AM (1280) in Yakima, Washington "The Morning News" with hosts Dave Ettl & Lance Tormey (weekdays. 6:00-9:00am Pacific). Or tune-in to Tim's channel on YouTube.

Wednesday, January 18, 2017

TRUMP'S INAUGURAL ADDRESS: WHAT WE NEED TO HEAR

BRYCE ON POLITICS

- What should his speech include?

(Click for AUDIO VERSION)
To use this segment in a Radio broadcast or Podcast, send TIM a request.

Presidential inaugural speeches are typically used to provide a sense of the character of the president and what he hopes to accomplish in his upcoming term of office. It also affords the president an opportunity to provide a sense of what our priorities and values should be. As we have just survived a brutal election campaign, Donald Trump's speech will be incredibly important to heal the nation and help us move forward. There will be those who will dismiss his comments out of hand, but even they should listen carefully to what he has to say before criticizing him.

I have listened and read many inaugural addresses over the years, some are obviously better than others, and quite often there is some commonality between them, such as calling for the people to renew their efforts and support the nation.

If I were to write Mr. Trump's address, I would consider including the following subject areas and how past presidents addressed them.

A CALL FOR MORALITY

It is important to review and restore our sense of right and wrong. To this end Dwight Eisenhower found a clever way to express his sense of morality in his first inaugural address (January 20, 1953) by opening with the following:

"My friends, before I begin the expression of those thoughts that I deem appropriate to this moment, would you permit me the privilege of uttering a little private prayer of my own. And I ask that you bow your heads:

Almighty God, as we stand here at this moment my future associates in the Executive branch of Government join me in beseeching that Thou will make full and complete our dedication to the service of the people in this throng, and their fellow citizens everywhere.

Give us, we pray, the power to discern clearly right from wrong, and allow all our words and actions to be governed thereby, and by the laws of this land. Especially we pray that our concern shall be for all the people regardless of station, race or calling.

May cooperation be permitted and be the mutual aim of those who, under the concepts of our Constitution, hold to differing political faiths; so that all may work for the good of our beloved country and Thy glory. Amen."

UNITING THE COUNTRY

America is deeply divided today due to political ideologue, resulting in culture clashes and riots. Although an inaugural address cannot singularly solve such a problem, it can help set the tone for uniting the country.

Probably nobody knew the pain of a divided country better than Abraham Lincoln. In 1858, before assuming the presidency, he gave his famous "House Divided" speech at the Illinois State Capitol in Springfield, warning of the dangers of division, but it was his second inaugural address (March 4, 1865) where he began to call for unity and forgiveness near the conclusion of the Civil War:

"With malice toward none; with charity for all; with firmness in the right, as God gives us to see the right, let us strive on to finish the work we are in; to bind up the nation's wounds; to care for him who shall have borne the battle, and for his widow, and his orphan--to do all which may achieve and cherish a just and lasting peace, among ourselves, and with all nations."

THE DIGNITY OF THE COMMON MAN

Theodore Roosevelt's "Square Deal" speech, delivered at a banquet in Dallas, Texas (April 5, 1905), referred to the dignity of the common man and, as such, his rights as an America citizen:

"We must act upon the motto of all for each and each for all. There must be ever present in our minds the fundamental truth that in a republic such as ours the only safety is to stand neither for nor against any man because he is rich or because he is poor, because he is engaged in one occupation or another, because he works with his brains or because he works with his hands. We must treat each man on his worth and merits as a man. We must see that each is given a square deal, because he is entitled to no more and should receive no less."

A CALL FOR HOPE AND OPTIMISM

So far, the 21st century has proven to be a difficult time for all Americans, be it as a result of 9-11, the economic recession, and social upheaval. As such, it is necessary to lift up the spirits of the citizens, and offer them a glimmer of hope.

Following cousin Teddy's "Square Deal," Franklin Roosevelt wanted to lift the hopes of Americans suffering from the Great Depression with a "New Deal." In July 11, 1932, TIME magazine quoted him as saying:

"Throughout the nation men and women, forgotten in the political philosophy of the Government, look to us here for guidance and for more equitable opportunity to share in the distribution of national wealth... I pledge myself to a new deal for the American people. This is more than a political campaign. It is a call to arms."

In Ronald Reagan's second inaugural address (January 21, 1985), he admonished Americans:

"My fellow citizens, our Nation is poised for greatness. We must do what we know is right and do it with all our might. Let history say of us, "These were golden years-when the American Revolution was reborn, when freedom gained new life, when America reached for her best."

President Calvin Coolidge made the observation:

"Nothing in this world can take the place of persistence. Talent will not: nothing is more common than unsuccessful men with talent. Genius will not; unrewarded genius is almost a proverb. Education will not: the world is full of educated derelicts. Persistence and determination alone are omnipotent."

THE NEED FOR RESPONSIBLE CITIZENSHIP

The need for responsible citizens is an important attribute for any country to promote moral values, patriotism, and to improve society.

In his first inaugural address (January 20, 2001), George W. Bush observed:

"What you do is as important as anything government does. I ask you to seek a common good beyond your comfort; to defend needed reforms against easy attacks; to serve your nation, beginning with your neighbor. I ask you to be citizens: citizens, not spectators; citizens, not subjects; responsible citizens, building communities of service and a nation of character.

Americans are generous and strong and decent, not because we believe in ourselves, but because we hold beliefs beyond ourselves. When this spirit of citizenship is missing, no government program can replace it. When this spirit is present, no wrong can stand against it."

A CALL FOR LAW AND ORDER

Today, we suffer from a lack of respect for law and order. Law Enforcement officers have been assaulted and assassinated, and we have experienced massive demonstrations, with very few being peaceful in intent.

At an address at the Minnesota State Fair in St. Paul, MN (September 2, 1901), Theodore Roosevelt said:

"The first essential of civilization is law. Anarchy is simply the handmaiden and forerunner of tyranny and despotism. Law and order enforced with justice and by strength lie at the foundations of civilization. Law must be based upon justice, else it cannot stand, and it must be enforced with resolute firmness, because weakness in enforcing it means in the end that there is no justice and no law, nothing but the rule of disorderly and unscrupulous strength. Without the habit of orderly obedience to the law, without the stern enforcement of the laws at the expense of those who defiantly resist them, there can be no possible progress, moral or material, in civilization. There can be no weakening of the law-abiding spirit here at home, if we are permanently to succeed; and just as little can we afford to show weakness abroad."

EXTENDING AN OLIVE BRANCH TO ALL COUNTRIES

America is now accused of "leading from behind," thereby losing respect in the world community. It is necessary for America to again be looked upon as a force to be reckoned with.

At John Kennedy's inauguration (January 20, 1961), he explained his foreign policy:

"Let every nation know, whether it wishes us well or ill, that we shall pay any price, bear any burden, meet any hardship, support any friend, oppose any foe to assure the survival and the success of liberty.

This much we pledge--and more.

To those old allies whose cultural and spiritual origins we share, we pledge the loyalty of faithful friends.

Finally, to those nations who would make themselves our adversary, we offer not a pledge but a request: that both sides begin anew the quest for peace, before the dark powers of destruction unleashed by science engulf all humanity in planned or accidental self-destruction.

We dare not tempt them with weakness. For only when our arms are sufficient beyond doubt can we be certain beyond doubt that they will never be employed."

WHERE WE SHOULD BE GOING

Americans value leadership as they like to know where the country is headed.

To illustrate, it was John Kennedy who called for a renewed effort of America's space program and putting a man on the moon before the end of the decade. His talk was delivered at Rice University in Houston, Texas (September 12, 1962).

"But why, some say, the Moon? Why choose this as our goal? And they may well ask, why climb the highest mountain? Why, 35 years ago, fly the Atlantic? ...

We choose to go to the Moon! ... We choose to go to the Moon in this decade and do the other things, not because they are easy, but because they are hard; because that goal will serve to organize and measure the best of our energies and skills, because that challenge is one that we are willing to accept, one we are unwilling to postpone, and one we intend to win ..."

This speech reflected vision and inspired the people, helping to make the 1960's an era of possibilities.
 

Such eloquent rhetoric will be impossible to replicate in a single speech, but if Trump can effectively touch on each of these subject areas, the country will become more confident and possibly less divisive. His objective should be to inspire the nation and motivate the citizens to work together cooperatively, morally, and responsibly.

Whether you love him or hate him, you can ill-afford not to listen to his inaugural address. Stay tuned for January 20th, when we will learn how to "Make America Great Again."

Also published with The Huffington Post.

Keep the Faith!

Note: All trademarks both marked and unmarked belong to their respective companies.

Tim Bryce is a writer and the Managing Director of M&JB Investment Company (M&JB) of Palm Harbor, Florida and has over 40 years of experience in the management consulting field. He can be reached at timb001@phmainstreet.com

For Tim's columns, see:   timbryce.com

Like the article? TELL A FRIEND.

Copyright © 2017 by Tim Bryce. All rights reserved.

Also read Tim's columns in the THE HUFFINGTON POST

NEXT UP:  WHAT I LEARNED ABOUT THE PRESS - Dealing with an irresponsible press.

LAST TIME:  PERFECTION REQUIRES PATIENCE - Sometimes it is simply not possible to achieve.

Listen to Tim on News Talk Florida (WWBA 820 AM), WZIG-FM (104.1) in Palm Harbor,FL; KIT-AM (1280) in Yakima, Washington "The Morning News" with hosts Dave Ettl & Lance Tormey (weekdays. 6:00-9:00am Pacific). Or tune-in to Tim's channel on YouTube.

Monday, January 16, 2017

PERFECTION REQUIRES PATIENCE

BRYCE ON MANAGEMENT

- Sometimes it is simply not possible to achieve.

(Click for AUDIO VERSION)
To use this segment in a Radio broadcast or Podcast, send TIM a request.

If you ever happen to see a craftsman at work, regardless of their field of endeavor, they are mindful of Michelangelo's axiom, "Trifles make perfection, and perfection is no trifle." This of course means perfection rarely occurs in quick and dirty situations. Instead, a methodical approach is preferred over trial and error, whereby careful consideration is given to all of the elements of planning, design, testing, and installation, where the development of each component in the product is carefully scrutinized for quality. In other words, perfection requires patience to achieve. We should, therefore, be mindful of the speed versus defect phenomenon, whereby the faster we go the more likely we are to experience defects in workmanship; the slower we go, the less likely.

Regardless of our best intentions, it is still possible to overlook a minuscule detail thereby hindering perfection. Sometimes perfection is simply impossible to achieve, which is when we have to become practical and change tactics.

To illustrate, years ago we were hired by a Blue Cross/Blue Shield plan to look over a new Claims Processing system they were building. The focal point of their problem centered on adjudicating claims whereby they wanted to devise an automated way to analyze a claim and determine the amount of money to be paid out. They had spent considerable time and money analyzing adjudication and were frustrated they couldn't come up with a standard algorithm for computing all claims. We studied the problem and found that 90% of their claims were easy to analyze and calculate adjudication. For example, simple doctor visits, a broken bone, normal childbirths, etc. were easy to analyze and compute. However, unusual medical claims such as complications at childbirth, and accidents from a massive car accident, involved many more variables and, consequently, were difficult to compute based on standard algorithms. After studying the problem carefully, we reached the conclusion that trying to accurately calculate 100% of all claims was an impossibility. It was simply not practical to try to achieve this lofty goal and, as such, was a waste of time pursuing it. Instead, it was our advice they simply automate the 90% claims they could easily perform and segregate the remaining 10% for handling by a human adjuster. To their surprise, this worked remarkably well and saved them considerable money.

Too often in systems and software development people try to do the impossible and often run into a stumbling block when trying to achieve their goal. Do we continue to waste time and money on a problem that cannot be conquered or do we stop, lick our wounds, and move around? The problem is knowing when to stop.

This is ultimately based on the concept of the "80/20 Rule" (aka, ""Pareto’s Principle"). Vilfredo Pareto was an Italian economist who observed in 1897 that 80 percent of the land in England was owned by 20 percent of the population. Pareto’s theory thereby relates to the ratio of input to output; e.g. twenty percent of your effort produces 80 percent of your results. From a time management perspective, it means 20 percent of the people are normally responsible for producing 80 percent of the work.

The concept of 80/20 can also be applied in other situations, as demonstrated by the above Claims Processing System. The point is, instead of continuing to beat your head against a wall, maybe it will be more practical to simply walk around it.

Also published with The Huffington Post.

Keep the Faith!

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Tim Bryce is a writer and the Managing Director of M&JB Investment Company (M&JB) of Palm Harbor, Florida and has over 40 years of experience in the management consulting field. He can be reached at timb001@phmainstreet.com

For Tim's columns, see:   timbryce.com

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